FAQS

Frequently Asked Questions

You are responsible for properly operating and maintaining your BAIC vehicle in accordance with the instructions described in your owner's manual and warranty booklet. For additional details regarding required maintenance on your specific vehicle, please refer your owner's manual.

No

If the ownership information details for your vehicle have changed, or if the vehicle was purchased used, you can update your details through one of the following methods: The easiest way to update your information is by visiting the service or sales department of your local BAIC Dealer along with the original Vehicle Ownership card & CPR card.

Contact Us [ Schedule a Service]

No

Your vehicle is having 6 months or 5,000kms tire warranty against manufacturing defects subject to BAIC approval. Road hazard incidents will not cover under warranty.

Yes, We Provide Rental Vehicle

BAIC recommends that customer should do his/her vehicle service and Accidental repair job at an authorized BAIC dealership. Within the warranty period if customer goes to the service stations which are not authorized by BAIC for maintenance the customer will lose the warranty.

BAIC has specific recommendations on the type of oil to use in your BAICvehicle which varries with models. Please refer to your owner's manual. Your local BAIC Dealer can also assist you with technical questions, including which oil to use.

BAIC does not recommend altering or modifying of any parts on vehicle including tire or wheel sizes from the specifications to which they were originally built. Doing so may adversely impact your New-Vehicle Limited Warranty and driving safety. All of the parts fitted to your BAIC vehicle from the factory have been tested to ensure they meet BAIC standards. The wheels fitted at the factory are engineered by BAIC and tested to ensure they are safe and will not interfere with any other components or systems in your vehicle. Fitting larger wheels or tires can affect the operation of Dynamic Stability Control (DSC)* Traction Control System (TCS) and Roll Stability Control (RSC), which all have very complex programming. A seemingly insignificant change to the vehicle ride height, or the size of a wheel or tire, may prevent these systems from performing correctly. In addition, there may also be insufficient spacing between other components within the vicinity (such as the suspension strut, control arm, steering rack, brake calipers, etc.).

Touch-up paint can be purchased from the Bodyshop department of your local authorized BAIC dealership.

To enable Warranty all repair works whether Paid or Warranty should be performed by an authorized BAIC dealership. Please note that repairs performed at an unauthorized repair facility are not eligible for reimbursement or coverage under the BAIC New-Vehicle Limited Warranty.

BAIC Bahrain does not recommend a specific brand of tire. We suggest that you consult with the Service Centre as tires vary greatly in performance and efficiency. BAIC Bahrain Dealer can assist with finding replacement tires to fit your needs.

You are responsible for properly operating and maintaining your BAIC vehicle in accordance with the instructions described in your owner's manual. If your vehicle is driven under severe driving conditions, you should follow Maintenance requirements described in your owner's manual.

To have your key reprogrammed, please contact the service department of your local authorized BAIC Dealer. Proof of ownership is normally required to reprogram keys. Please contact your local dealer for specifics regarding owner verification documentation.

BAIC Bahrain Web site has a brochure section which is available as downloadable versions of each vehicle's model.

Workshop manuals are not available to the public. For technical assistance contact your local dealer.

Please contact the service or parts department of local authorized BAIC Dealer for specific pricing and availability.

Yes it can be transferred with additional processing fee for more details please contact to BAIC Service Centre